Still no data restored from 4SmartPhone
So it’s almost 21:00 EDT on Wednesday night and I haven’t had any of my Exchange data available for five days. At this point, after reading comments and posts in a couple forums following this ridiculous outage, I’m not sure I’ll be staying with them as a customer. “Absurd” does not even begin to describe this fiasco and I’ve had just about enough.
The latest e-mail:
Thank you for using 4smartPhone and for your continued patience.
You are receiving this email because your mailbox is in the last remaining database store to recover (we have completed 3 out of 4 total) and that process has started.
Because of the nature of the outage on one server which required us to go back to an earlier backup, we have used a “dialtone” restore technique which allows to restore email flow quickly, while we are restoring the rest of your mailbox (including contacts, calendar, tasks, and old email folders) over a longer period of time. Nothing has been lost, and it will all be merged back into your mailbox, however as we have hundreds of large mailboxes to restore, we estimate that this process will take up to another 48 hours to complete.
When approaching the end of the process, you will receive another notification/update email just before we make your entire old mailbox available, process that will be followed by the automatic merge of everything you changed since last Saturday.
Once again, we appologize [sic] for the inconvenience that this is causing.
Best regards
The 4SmartPhone “Recovery” Team
So I might be waiting two more days? That would be one entire week with no or very crippled service. I find it oddly amusing that they put the word “recovery” in quotes. 
I am trying to be patient and understanding, but I can’t help but think that if a major system I am responsible for was down or users’ data was unavailable for almost a week my continued employment would be in jeopardy. I realize that large amounts of data require significant time to copy, especially from backup media, but a week?!